From cae6d4ed736661a9bee2d8675e408f78eccebce8 Mon Sep 17 00:00:00 2001 From: Garfield69 Date: Wed, 17 Oct 2018 08:06:04 +1300 Subject: [PATCH] issue_template: self help suggestions --- .github/ISSUE_TEMPLATE.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md index 6c18f4da0..f05bf6076 100644 --- a/.github/ISSUE_TEMPLATE.md +++ b/.github/ISSUE_TEMPLATE.md @@ -3,8 +3,9 @@ Provide a description of the feature request or bug, the more details the better. If you are experiencing an issue with a tracker, then: -1. If you haven't already, try upgrading to the latest version of Jackett, your issue may have already been resolved. -2. If it is still not working for you, then a **full enhanced log must be included**. Instructions for obtaining logs are here: https://github.com/Jackett/Jackett#troubleshooting +1. Use your browser to check you can access the site directly, and if a login is required, check you can login and that you do not have any outstanding account issues. +2. If you haven't already, try upgrading to the latest version of Jackett, your issue may have already been resolved. +3. If it is still not working for you, then a **full enhanced log must be included**. Instructions for obtaining logs are here: https://github.com/Jackett/Jackett#troubleshooting **Jackett version**: **Mono version** (if not using Windows):